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Effective Date: 01/01/2025
Last Updated: 02/01/2026

Carry On (“Carry On,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you use our website, register for classes or programs, submit forms, communicate with us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information.

 

1. Information We Collect

We may collect personal information directly from you, from forms you submit, during registration, through customer support communications, and through your use of our website and services.

The information we collect may include:

• Parent or guardian name

• Student name

• Email address

• Phone number

• Mailing address

• Emergency contact information

• Enrollment and registration details

• Attendance and class participation information

• Payment or billing information, when applicable

• Communication preferences, including email and SMS consent choices

• Messages or inquiries you send to us

We may also collect limited technical information when you visit our website, such as your browser type, device type, IP address, pages visited, and the date and time of your visit.

 

2. How We Use Your Information

We use the information we collect to:

• process registrations and enrollments

• manage classes, programs, and schedules

• communicate with parents and guardians

• send reminders, confirmations, and operational updates

• provide customer support

• manage attendance and class participation

• process billing and payments, when applicable

• improve our website, services, and customer experience

• maintain business, administrative, and safety records

• comply with legal obligations

 

3. SMS and Text Messaging

If you provide your phone number and opt in to receive text messages from Carry On, you may receive SMS/text messages related to:

• class updates

• schedule changes

• registration and enrollment information

• reminders

• attendance follow-up

• customer support

• occasional special offers

Users opt in to receive SMS messages by checking a dedicated consent box during registration or through another clear consent process provided by Carry On.

 

SMS Terms

• Message frequency may vary.

• Message and data rates may apply.

• Reply STOP to opt out of future text messages.

• Reply HELP for help.

 

SMS Consent

We only send text messages to individuals who have affirmatively opted in or otherwise approved SMS communication with Carry On.

 

SMS Sharing Statement

SMS consent is not shared with third parties or affiliates for marketing purposes.

 

4. Email Communications

If you provide your email address and choose to receive emails from Carry On, we may send you communications related to:

• schedules

• registration details

• program updates

• reminders

• service-related announcements

You may unsubscribe from non-essential email communications at any time using the unsubscribe link, where available.

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5. How We Share Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business and services, including providers that assist with:

• class registration and database management

• website hosting

• payment processing

• email delivery

• SMS/text messaging

• customer communication tools

• scheduling and operational administration

These service providers may only use your information as needed to provide services to Carry On.

We may also disclose information if required by law, to protect the rights or safety of Carry On or others, or in connection with a business transfer, reorganization, or similar event.

 

6. Children’s Information

Carry On provides programs and services involving minors. We may collect information relating to students, including names, enrollment details, attendance information, and class participation details, from parents or legal guardians.

We collect this information for legitimate business and program purposes, including registration, scheduling, participation, communication, and safety.

Parents or legal guardians are responsible for providing information on behalf of minors participating in our programs.

 

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, loss, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide our services

• maintain enrollment and attendance records

• support operational and administrative needs

• comply with legal, accounting, and safety obligations

• resolve disputes

• enforce our policies and agreements

 

9. Your Choices

You may contact us to:

• update or correct your contact information

• ask questions about your personal information

• request changes to communication preferences

• opt out of SMS by replying STOP

• opt out of non-essential email communications

Please note that even if you opt out of certain communications, we may still send necessary service-related or operational communications where permitted.

 

10. Third-Party Links and Services

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” or “Last Updated” date above. Your continued use of our services after any updates are posted means you accept the revised Privacy Policy.

 

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Carry On
244 W 100 S Provo UT 84601
info@carryon.org